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Sales Satisfaction Survey (SSI)

PBO Number *

PURCHASE EXPEREINCE

How courteous , Friendly and focused on your query was the salesperson? And are you satisfied with the performance of sales person *PoorFairGoodExcellentN/A

DEALERSHIP FACILITY

Parking facility at dealership? *PoorFairGoodExcellentN/A

Sale person offer you tea or coffee? *PoorFairGoodExcellentN/A

Cleanliness of showroom? *PoorFairGoodExcellentN/A

Comfort of area where you & salesperson completed sale transaction? *PoorFairGoodExcellentN/A

Was product price, brochures & lead time displayed properly? *PoorFairGoodExcellentN/A

PAPER WORK EXPEREINCE

Did you sign on agreed delivery month in booking order form & are you satisfied with the booking procedure? *PoorFairGoodExcellentN/A

DELIVERY EXPERIENCE

Were you introduced to 3S+CR managers & facility at the time of new vehicle delivery & facilities ? *PoorFairGoodExcellentN/A

Condition/Cleanliness of both interior and exterior of your vehicle (clean, free scratches, dent etc)? *PoorFairGoodExcellentN/A

VEHICLE DELIVERY PROCESS

Timeliness of vehicle delivery process (time waiting to be attended, completing paperwork and picking up vehicle) and helpfulness of staff at delivery time. *PoorFairGoodExcellentN/A

PRECEPTION ABOUT BRAND - TOYOTA

Are you satisfied with the performance of sales staff and Would you prefer/consider same dealership for your next vehicle purchase? *PoorFairGoodExcellentN/A

What problems did you encounter?

Signature *

Full Name *

Email Address

Phone *

Customer Vehicle Details

Customer Vehicle Information

Vehicle Model & Type

Car Registration No *

Which Sale Person attend you?

Customer Type

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Toyota Airport Motors is one of the largest dealership in Punjab successfully operating as An Authorized 3S Toyota-Daihatsu dealership of Indus Motor Company Ltd. Its inauguration was held on 13th August 2010.

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