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Customer Satisfaction Survey (CSI)
RO Number
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SERVICE INITIATION
Timeliness of handover process from Reception to Delivery.
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Good
Excellent
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SERVICE ADVISOR
Attention and Courtesy of Service Advisor. And responsiveness to your query.
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DEALER FACILITY
Convenience of finding Customer Service Facilities (Customer lounge, washrooms, parts/cashier counter, etc.) and cleanliness of the dealership
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Fair
Good
Excellent
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SERVICE QUALITY
Did the service center deliver your vehicle at promised delivery time.
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Fair
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Excellent
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How do you rate the overall quality of repair work performed on your vehicle.
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Fair
Good
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VEHICLE DELIVERY PROCESS
Timeliness of vehicle delivery process (time waiting to be attended, completing paperwork and picking up vehicle)
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Fair
Good
Excellent
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LOYALTY TOWARDS SERVICE
Please rate how likely you rate the quality of car serviced at this Toyota Dealership and would you recommend others in the future to us.
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What problems did you encounter?
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Customer Vehicle Details
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Home
Showroom
Menu Toggle
Cars & MPVs
Menu Toggle
Yaris
Corolla X
Camry Hybrid
SUVs & Pickups
Menu Toggle
Corolla Cross
Revo
Fortuner
Hilux E
Hilux Single Cabin
Land Cruiser Prado
Land Cruiser 300
Buses & Vans
Menu Toggle
Hiace
Hiace Deluxe
Coaster
Gazoo Racing
Menu Toggle
Revo GR-S
Fortuner GR-S
Price List
Buyers Guide
Departments
Menu Toggle
Sales
Menu Toggle
Booking Process
Sales Team
Gallery
Campaigns
Services
Menu Toggle
Alloy Rim Repair Service
Hybrid Service
Car Inspection
Periodic Maintenance
Express Maintenance
General Repair
Accident Repair
Care & Preventions
Service Team
Gallery
Campaigns
Spare Parts
Menu Toggle
Parts
Accessories
Parts Team
Gallery
Campaigns
Customer Relations
Menu Toggle
Info
CR Team
T Sure
Menu Toggle
Info
Sell Your Car
T Sure Team
Gallery
Campaigns
Value Added Services
Menu Toggle
Toyota Protection Plan
Extended Warranty
Prepaid Periodic Maintenance
Appointment
Company
Menu Toggle
CSR
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Health
Education
Enviroment
History
Achievements
Management Message
Feedback
Contact Us
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